Spotlight: Manik Akhand @ ChartX

A spotlight is a short-form interview with a leader in health tech. In this spotlight, you'll hear from Manik Akhand, co-founder of ChartX.

What does ChartX do?

ChartX is a medical billing company focused on using AI to automate the billing process for assisted living facilities located in California.

How did you end up working in health tech?

I have several friends and family who work in healthcare; after hearing about their positive experiences using AI-powered documentation tools, I thought something similar should exist for medical billing.

The more I learned about billing, the more elder care, and assisted living in particular, stood out as the right first focus for ChartX.

How does your role intersect with revenue cycle management (RCM)?

At ChartX, we cover the full revenue cycle for our customers, giving assisted living providers a single, efficient solution rather than a fragmented set of tools.

What do you think RCM will look like two years from now?

I believe agents, powered by cutting-edge models, will automate the entire process: prior auth checks, transcribing clinical notes, translating clinical notes into respective ICD and CPT codes, claim submission, as well as reconciliation and claim appeals.