Introducing longer retry windows for batch CSV eligibility checks
Jan 23, 2026
Eligibility checks
You can now control how long Stedi retries checks that failed due to payer connectivity issues when submitting batch checks using a CSV upload in the Stedi portal.
When creating a new CSV batch from the portal’s Batch eligibility checks page, click Advance options to set the Retry duration.
Retry windows can be set from 8 to 24 hours. The default is 8 hours.
For details on how retries for batch eligibility checks work, see our Batch eligibility check docs.
